Corporate headquarters for a major Medical Device manufacturer
Recent launch of a Medical Device box had not been successful with quality issues, out-of-box failures and a difficult user interface causing very high customer dissatisfaction resulting in loss of market share. Making matters worse is the high costs significantly impacting margins.
Project launched to address these challenges in 3 phases over 18 months prioritized based on customer dissatisfaction, complexity, ease of implementation & cost.
A good extension to our team. FiunEx was able to deploy top-notch resources very quickly. There out-of-box thinking helped make improvements in an aggressive time frame. Impressive supply chain knowledge in box build industry. Best off-shore team integration in my experience – doesn’t feel like an island.